Refund Policy
At PT ELearn, we strive to provide our learners with the highest quality educational experiences. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the conditions under which refunds may be granted.
1. Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- You must request a refund within 30 days of your purchase date.
- The course must not be more than 25% completed at the time of the refund request.
- You must provide a valid reason for the refund request.
2. How to Request a Refund
To initiate a refund request, please follow these steps:
- Contact our support team via email at programcreators@gmail.com.
- Include your order number, the email address used for the purchase, and your reason for requesting a refund.
- Our support team will review your request and respond within 3-5 business days.
3. Processing Refunds
Once your refund request is approved, we will process your refund to the original method of payment. Please note that it may take several business days for the funds to appear in your account, depending on your financial institution.
4. Non-Refundable Items
Certain purchases are non-refundable, including:
- Courses that have been completed or partially completed beyond 25%.
- Access to downloadable materials after completion of the course.
- Subscription fees for recurring services unless cancelled before the next billing cycle.
5. Changes to This Refund Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at: programcreators@gmail.com
7. Acknowledgment
By making a purchase on our platform, you acknowledge that you have read and understood this Refund Policy and agree to its terms.